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Your direct contact with us

Our team will send you a booking reminder a few days before your travel date with all relevant information about your arrival. You will receive access to the online check-in and receive tips and recommendations for your stay in Innsbruck.

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Abbildung Innsbruck Welcome Card
Free ticket for bus and tram

Welcome Card

If you stay 2 or more nights, you will receive the free Welcome Card at the reception. This also serves as a free ticket for all public transport in the city. With the "mobile Welcome Card" on your smartphone, you can use the card even before arriving at the hotel - for the bus from the train station or airport to our hotel.
This is how you receive the Welcome Card by e-mail:

  • check in online (you will receive the access by e-mail 2 days before arrival)
  • send us a short message or leave a note in the comment field that you would like to receive the digital Welcome Card by e-mail
  • on the day of arrival we will send the Welcome Card to your e-mail address and you can use it straight away
from 2 nights