FAQ
The Welcome Card is a personalized, free guest card and available from 2 nights. From 3 nights it is called Welcome Card Plus and offers additional benefits.
No, entrance fees to the museums are not included.
All buses and tram lines in the city center and selected buses in the surrounding area. Excluded are the Sightseer Bus and the Shuttle Bus to the Swarovski Crystal Worlds.
Yes! The Welcome Card can be sent to you by e-mail on the day of arrival. This is what you have to do: check in online and send a short message to our reception that you wish to receive the Welcome Card by e-mail.
You do not have to pay attention to anything when getting on the bus or tram. In case of ticket control, please show your Welcome Card.
You need the nextbike by TIER app and a registration. You can find detailed instructions HERE.
Summer
May till October
If you stay 3 or more nights you can use selected mountain cablecars free of charge. The ideal starting point for hiking tours or to relax and enjoy the fresh mountain air and fantastic views. A special experience are the guided hiking tours with insights into the alpine flora and fauna on top.
Guided Hiking and E-Bike-Program
With the Summer active program (from end of May to end of October) you have the chance to participate in beautiful hiking and e-bike tours without having to plan and organize on your own. All tours are perfectly organised and accompanied by professional mountain hiking guides. The participation is free of charge - all you need is your Welcome Card, which you get free at our reception with a minimum stay of 2 nights.
Winter
November to April
From 2 nights, the Welcome Card becomes a holiday buddy: ski bus, guided snowshoe hiking, alpaca hiking, taster ski tours and many other experiences are free of charge.
