Your holiday with us ...
The most important thing is health - your health and our staff's health. We have organised everything in order to meet all demands of hygiene and disinfection, we have intensified all cleaning, created more space to keep distance and trained our staff intensely.
One thing stays unchanged: our staff's smile with the ambition to make your stay with us happy and bright!
Status quo June 16th, 2021
You need to show a proof that you are tested, vaccinated or recovered from Covid 19. Children up to 10 years of age are excluded from these rules. Furthermore there is an obligation of registration (your contact dates will be registered at the front desk).
• Antigen test (valid 48 h)
• PCR test (valid 72 h)
• Antigen-self-test with digital registration (Attention: this test is not valid when travelling and crossing a boarder)
A vacination can be proved by a vaccination certificate or a print and is valid 22 days after the first vaccination (for 3 months in case the 2nd vacination is still missing).
Recovered from Covid 19 during the last 6 month (medical or official certificate) or certificate of antigen antibodies (not older than 3 months).
During your stay with us a continuous negative test result is required. In case your test result expires during your stay, you can have a free Antigen-test close to our hotel. We also offer the possibility to do a selftest with digital registration directly in our hotel.
• Antigen self-test at Innsbruck Information (without prior notification)
Upon presentation of the Innsbruck Card, Welcome Card or the registration form, guests can do a free antigen self-test under supervision (valid for 48 hours) at the Innsbruck Information at Burggraben. You will receive the result by SMS or Email.
Monday to Friday: 9 a.m. to 5 p.m.
Saturday: 9.00 a.m. to 1 p.m.
Closed on Sundays and Holidays
During your stay with us please observe following safety measures in our hotel:
Please keep a minimum of 1 meter distance to people who are not part of your family.
Please disinfect your hands as often as possible. Hand disinfection spots are available all over our hotel.
Please wear a FFP2 mask in our hotel.
To make your stay with us safe and comfortable:
All our staff is either tested, vaccinated or recovered.
At the moment our breakast is not a full buffet, but will be served to your table partially. Obviously you will have the chance to chose your favourite breakfast. As an alternative we also offer breakfast served to your room.
Our hotel bar is not open currently.
Possibly please reserve your room in time and use our Online-Check-In tool.
FLEXIBLE TERMS OF CANCELLATION
Book through our Website (Online Booking). Our rates are flexible and offer a maximum of security and short term cancellation.
More questions? We are always at your disposal! email@example.com
Please find the latest information regarding COVID-19 measures for museums, cable cars, public transport and shops in the Innsbruck region on the Innsbruck Tourism website HERE.
All directions and policies can change at short notice by law at the moment. It is our duty to follow the law and to act accordingly.